Chapter 7

Settings & billing

Settings is where StampSherpa learns your business — and where you manage the practical things: what prints on every card, where your mail comes from, and your plan.

Your business

Everything we know about your business comes from your site. Redesigned it? Added a new service? Hit Save & re-read and your future postcards pick up the changes. Changing to a different website starts fresh — new brand, new details.

What prints on every card

Message goal, phone, booking URL, and the USPS-verified return address — Your goal steers the copy; your phone and booking link power the response block; the return address is checked with USPS the moment you save it.

Your message. Pick a main goal (new customers, win-backs, bookings…) and optionally a spotlight — a specific offer or event, in your own words. Both steer next month's postcards.
How customers reach you. The phone number printed on every card, and the booking/response URL the QR code opens.
Return address. Postal rules require one, and a bad sender address can sink a whole mailing — so we verify yours with USPS when you save it and show a USPS-verified badge when it's clean.

Plan & billing

Everything money-related is self-serve, no email required:

Manage subscription opens your secure billing portal — update your card, download invoices, or cancel online anytime. Plans renew monthly; when you cancel, your plan runs through the period you've paid for.
Switching plans: cancel your current plan in the portal first, then choose the new one — that keeps you on exactly one subscription.
Overages are always explicit. Extra addressed pieces ($2 each) and over-allotment Neighborhood homes are shown and confirmed before anything is charged.

You made it That's the whole system: six cards a month, two ways to aim them, honest tracking, and settings that keep it all yours. Questions this guide didn't answer live in the FAQ — or just talk to us.